Job Description
Our client is a specialist in logistics and warehouse services.
Job description:
This role is responsible for managing and coordinating customer orders to ensure timely and accurate delivery. This role serves as the key liaison between Program, Purchasing, Production, and Logistics teams to align order requirements with production capacity and inventory availability. The SA Planner monitors order progress, handles changes or delays, and maintains accurate data within the ERP system to support business operations and customer satisfaction.
- Coordinate and plan customer orders to meet delivery timelines.
- Collaborate with internal teams (Program, Purchasing, Logistic , Production) to ensure smooth order processing.
- Monitor order status and address delays or changes proactively.
- Analyze inventory and order data to support planning accuracy.
- Maintain up-to-date system records and generate order planning reports.
Requirements:
- Bachelor’s degree in supply chain management, Business Administration, Logistics, or a related field.
- At least 3–5 years of experience in Customer Service, Order Planning, and Production Planning roles from electronics part manufacturing.
- Strong experience in order processing and planning customer orders.
- Prior experience with ERP systems (e.g.SyteLine) is highly desirable.
- Proficient in Microsoft Excel and other planning tools.
- Strong understanding of inventory control and demand planning.
REF: SC135121