Job Description
Our client was established in 1988 to engage in import and export forwarding operations, supporting the full-scale business expansion of Japanese companies in Thailand. They are now seeking an Assistant Customs Clearance Manager to join their team.
Job Description:
- Overseeing daily import/export Customs Clearance operations for sea and air freight, providing guidance and problem-solving support.
- Supervising and managing the customs clearance team to ensure accurate and efficient operations.
- Delivering exceptional customer service and providing expert advice on customs issues.
- Ensuring compliance with Thai Customs regulations, including correct tariff applications and HS Codes.
- Addressing customs law clarifications, claims, and penalties, and informing management of potential risks with solutions.
- Assisting Sales & Marketing with customs clearance rates and providing immediate advice as needed.
- Monitoring and controlling costs, data accuracy in ABS/CCS systems, and team training.
- Fostering strong relations with Customs, Port Authorities, Cargo Terminals, and Government Agencies.
- Handling customer claims and complaints, ensuring alignment of customer master data, and executing tasks per procedures.
- Performing additional tasks as assigned by superiors.
Qualifications:
- Bachelor’s degree in a related field.
- A total of at least 8 years of experience in customs procedures, with expertise in customs tariff codes.
- At least 2-3 years of management experience.
- Completed training in the Customs Specialist Program and maintained continuous certification.
- Able to drive for customer visits.
- Proficient in English.
- Skilled in using computer programs such as Word, Excel, PowerPoint, etc.
Benefits:
- Salary with performance bonus.
- 5 working days per week.
- Meal allowance of 1,000 THB/month.
- Monthly and yearly diligent allowances.
- SSO, Group Insurance, Provident Fund.