Job Description

Responsibility:

• Manage employee onboarding, orientation, and training programs.
• Handle employee relations, including grievance resolution, disciplinary actions, and conflict resolution.
• Assess training needs through surveys, interviews, and consultations with managers and employee.
• Design and deliver training programs to address skill gaps and development needs.
• Coordinate internal and external training activities and resources.
• Evaluate the effectiveness of training programs and make recommendations for improvement.
• Develop and maintain training records and reports.
• Develop and implement performance management processes, including goal setting, performance appraisal, and feedback.
• Provide coaching and appraisal to managers and employees on performance management issues.
• Monitor and track employee performance and development.
• Prepare reports and master data to support the development of training programs.
• Oversee employee welfare activities and manage training-related documentation.

Qualification:

• Bachelor’s degree in any field.
• 5+ years of experience in Human resource development, Training & Development, Employee relation, or a related field.
• Experience in team management is an advantage.
•  Experience in sales & marketing industry is preferred.
• Proven experience in HR Management and training. 
• Good command of English.· Proficiency in Microsoft Office Suite, Canvas and other relevant software.
• Able to utilize Microsoft Excel, including Pivot Tables and VLOOKUP functions effectively.