Job Description

More than just a recruitment company. At PRTR, we have been a part of our customer's success for 30 years as their total HR solutions partner. With 550 dedicated professionals and over 15,000 outsourced staff, we will continue to carry out our mission to develop a better career, a better life, and a better society, and thrive to become the No.1 people solutions organization in Southeast Asia.

Responsibilities:

Client Coordination

• Serving as the primary point of contact for onsite operations for supervisors, understanding their needs, and ensuring effective communication.
• Collaborating with clients to define project requirements, expectations, and deliverables.
• Managing Pool PC, root plans, onboarding, and time attendance.

HR Function Management

• Being the centre for recruitment requirements, onboarding, and resignation for outsourcing staff.
• Consolidating and summarizing manpower reports weekly.
• Visiting stores with the recruitment team to address long overdue vacancies.
• Monitoring PC time attendance channels (TWD) and summarizing reports to supervisors.
• Monitoring time attendance in the PRTR system.
• Monitoring and updating employee in-out times.
• Fostering a positive working environment and addressing employee concerns or issues.

Calculating Commissions and Incentives

• Performing calculations for commissions and incentives accurately and efficiently.
• Ensuring timely processing and disbursement of commissions and incentives.
• Collaborating with relevant departments to gather necessary data for calculations.
• Monitoring and reviewing scheme commissions and incentives to ensure they are up-to-date and accurate.

Team Leadership

• Leading and motivating the team, providing guidance, support, and feedback.
• Ensuring that team members are aligned with project goals and objectives.
• Conducting performance evaluations and implementing strategies for improvement.

Productivity Monitoring

• Developing and implementing systems to monitor and enhance team productivity.
• Tracking key performance indicators (KPIs) and reporting to the client.
• Identifying and addressing any bottlenecks or challenges affecting productivity.

Qualifications:

• Bachelor’s degree in Business Administration, Human Resources, or a related field.
• Proven experience in project management, preferably in the outsourcing staff industry.
• Strong understanding of HR functions, recruitment processes, and client relationship management.
• Excellent communication and interpersonal skills.
• Ability to analyze data, identify trends, and make data-driven decisions.
• Familiarity with commission structures and financial processes.

Salary & Benefits:

• Incentive up to monthly performance
• Saturdays and Sundays off
• Vacation leave: 10 days per year
• Public holidays: At least 13 days
• Social Security
• Health Insurance Plan 24