Job Description

Our client is a global leader in supply chain services.

Responsibilities

• Serving as the primary point of contact for key clients in the electronics industry.
• Handling client inquiries and resolving issues related to supply chain processes.
• Coordinating order processing and tracking shipments to ensure timely delivery.
• Providing regular updates to clients on order status and shipment progress.
• Maintaining accurate records of client interactions and transactions.
• Collaborating with supply chain teams to address and resolve client needs.
• Assisting in managing and improving client relationships to foster long-term partnerships.
• Ensuring client satisfaction by delivering high-quality service and support.

Qualifications

• Bachelor’s degree in business administration, logistics, or related field.
• At least 2 years’ working experience in customer service or related in the logistics industry.
• Experience in Thailand freezone business process.
• ERP system, (SAP) which is an advantage.
• Strategic thinking and planning.
• Stakeholder management and communication.
• Proficiency in Thai and English (fluent in Speaking, reading and writing).
• Proficiency in Mandarin will be an added advantage.
• Ability to effectively communicate with both local and international stakeholders.