Job Description

Our company is a prestigious jewellery and watchmaking house, founded in 1780. Renowned for its exquisite craftsmanship, artistic design, and historical significance.

Key Responsibilities

• Team Leadership
• • Supervising and motivate the sales team to exceed performance targets.
  • Fostering a collaborative and positive team environment.

• Sales Strategy Implementation

  • Developing and executing effective sales strategies to maximize revenue.
  • Monitoring sales performance and adjusting strategies as needed.

• Customer Relationship Management

  • Building and maintaining relationships with VIP clients.
  • Ensuring exceptional personalized service to enhance customer loyalty.

• Training and Development

  • Conducting training sessions to improve team product knowledge and sales techniques.
  • Mentoring team members to support their professional growth.

• Visual Merchandising

  • Ensuring the store is visually appealing and aligned with branding.
  • Collaborating with the visual merchandising team to implement displays.

• Inventory Management

  • Working closely with inventory teams to manage stock levels efficiently.
  • Assisting in the planning of product assortments and promotional displays.

• Performance Analysis

  • Analyzing sales metrics and generating reports to identify trends and opportunities.
  • Providing feedback to upper management regarding team performance and customer feedback.

Qualifications

• Minimum of 3-5 years of experience in luxury retail, preferably in jewellery or high-end fashion.
• Proven track record of achieving sales targets and driving team performance.
• Strong knowledge of the luxury market and customer preferences.

Skills

• Excellent communication and interpersonal skills.
• Strong leadership and team management abilities.
• Proficient in retail management software and Microsoft Office Suite.
• A passion for luxury products and an understanding of brand heritage.