Job Description
More than just a recruitment company. At PRTR, we have been a part of our customer's success for 30 years as their total HR solutions partner. With 550 dedicated professionals and over 15,000 outsourced staff, we will continue to carry out our mission to develop a better career, a better life, and a better society, and thrive to become the No.1 people solutions organization in Southeast Asia.
Key Responsibilities:
Payment Processing:
- Overseeing the end-to-end payment process for third-party delivery partners, ensuring accuracy and timeliness.
- Reviewing invoices, contracts, and supporting documentation to validate payment amounts.
Billing Management:
- Generating and distributing accurate billing statements to partners based on service agreements.
- Reconciling billing data with operational metrics to ensure consistency and transparency.
Dispute Resolution:
- Handling inquiries and disputes from partners regarding payments or billing discrepancies.
- Investigating and resolving payment issues in collaboration with internal teams such as Finance and Operations.
- Reviewing and processing damage or penalty deductions from subcontractors based on contract terms.
Compliance and Reporting:
- Ensuring all payment and billing activities comply with LEX’s financial policies and audit requirements.
- Preparing regular reports on payment accuracy, cycle times, and outstanding amounts for management review.
Process Improvement:
- Identifying inefficiencies in payment and billing workflows and recommending process enhancements.
- Collaborating with IT and Finance teams to implement automated systems or tools for payment management.
Qualifications:
- Bachelor’s degree in Finance, Accounting, Business Administration, or a related field (or equivalent experience).
- 2+ years of experience in payment processing, billing management, or a related financial role.
- Proficiency in Microsoft Excel and eagerness to learn and adopt internal tools.
- Strong analytical and problem-solving skills, with attention to detail.
- Excellent communication skills to manage partner relationships and resolve disputes effectively.
- Familiarity with logistics operations and partner management is a plus.