Job Description
Our client is a leading dental clinic chain in Thailand, committed to providing high-quality dental care with a focus on patient satisfaction and innovation.
As the company continues to grow and expand its branches, they are looking to hire a dynamic and experienced Director of Operations to oversee the operational efficiency of the entire organization.
Job Overview:
As the Director of Operations, you will be responsible for ensuring the smooth and effective running of all clinical and non-clinical operations across the clinic chain. You will be leading a team to implement operational strategies, drive performance improvements, and ensure operational excellence at every branch.
Key Responsibilities:
- Overseeing day-to-day operations of multiple dental clinic locations.
- Developing and executing operational strategies to drive efficiency and growth.
- Leading, managing, and mentoring operational teams across all branches.
- Ensuring compliance with healthcare regulations, safety standards, and company policies.
- Monitoring key performance indicators (KPIs) to optimize clinic performance.
- Collaborating with senior management to identify areas for improvement and innovation.
- Developing and implementing cost-control measures to maximize profitability.
- Ensuring exceptional patient experience through consistent service quality and operational improvements.
- Managing relationships with suppliers, contractors, and external vendors.
Qualifications:
- Bachelor’s degree in Business, Healthcare Management, or a related field; Master’s degree is a plus.
- Proven track record of managing and scaling multi-location operations.
- Strong leadership and team management skills.
- Excellent problem-solving, decision-making, and communication skills.
- Ability to work effectively in a fast-paced, growing environment.
- Knowledge of Thai healthcare regulations and dental industry standards is a plus.
If you are a results-driven leader with a passion for operational excellence and the healthcare sector, we want to hear from you.