Job Description

More than just a recruitment company. At PRTR, we have been a part of our customer's success for 30 years as their total HR solutions partner. With 550 dedicated professionals and over 15,000 outsourced staff, we will continue to carry out our mission to develop a better career, a better life, and a better society, and thrive to become the No.1 people solutions organization in Southeast Asia.

Our client is seeking a Clinic Manager to lead a new clinic. This role involves overseeing daily operations, ensuring high-quality patient care, managing staff, and maintaining compliance with healthcare regulations.

Responsibilities:

• Overseeing the daily operations of the clinic, ensuring optimal patient flow and service delivery.
• Managing clinic staff, including hiring, training, scheduling, and performance evaluations to ensure a high level of team performance and patient care.
• Developing and implementing clinic policies and procedures to maintain compliance with local, state, and federal regulations.
• Monitoring key performance indicators (KPIs) and implementing improvement plans as needed to achieve clinic goals.
• Ensuring a positive patient experience by addressing concerns, feedback, and inquiries in a timely and professional manner.
• Collaborating with physicians, nurses, and other healthcare professionals to coordinate patient care and treatment plans.
• Developing and managing the clinic's budget, including expense control and revenue enhancement strategies.
• Maintaining accurate records of patient interactions and treatment outcomes, ensuring confidentiality and compliance with regulations.
• Promoting the clinic’s services through marketing efforts and community outreach initiatives.
• Staying updated with the latest trends, technologies, and best practices in reproductive medicine and healthcare management.

Qualifications:

• Bachelor’s degree in Healthcare Administration, Nursing, Business Management, or a related field.
• Minimum of 3 years of experience in clinic management, preferably in an IVF or reproductive health setting.
• Strong understanding of healthcare regulations, policies, and best practices.
• Excellent leadership, communication, and interpersonal skills.
• Proficiency in medical management software and electronic health records.
• Ability to manage multiple priorities, work under pressure, and solve problems effectively.
• Proven ability to foster a compassionate and patient-centred environment.