Job Description

Our client is a long-standing leader in the insurance business.

Job Summary:

The Receptionist & Facility Coordinator assists in managing and maintaining the front desk and facilities. This role involves greeting guests, managing the front desk, handling mail, coordinating day-to-day operations, supporting maintenance activities, and ensuring that the facility meets the needs of its occupants safely and efficiently.

Job Descriptions:

• Receptionist:
  • Greeting customers/employees, answering calls, taking messages, and handling mail.
  • Maintaining the reception area and supporting other administrative tasks.
• Operational Support:
  • Assisting in the daily operations of the facility, ensuring all systems and equipment are functioning properly.
  • Coordinating routine maintenance and repairs, and supporting office reconfigurations, working closely with vendors and contractors.
• Administrative Duties:
  • Maintaining records of maintenance activities, inspections, and facility-related documentation.
  • Assisting in preparing reports and maintaining facility management software.
• Vendor Coordination:
  • Scheduling and coordinating services with external vendors and service providers.
  • Ensuring that vendors complete tasks according to agreements and quality standards.
• Safety and Compliance:
  • Assisting in implementing safety and security protocols.
  • Conducting routine safety inspections and reporting any issues to the Facility Manager.
• Inventory Management:
  • Monitoring and managing inventory of facility supplies and equipment.
  • Ordering and replenishing supplies as necessary to ensure smooth operations.
• Customer Service:
  • Serving as a point of contact for facility-related inquiries and requests from employees and visitors.
  • Addressing and resolving issues promptly and efficiently.
• Event Coordination:
  • Assisting in coordinating logistics for meetings, events, and other activities within the facility.
  • Ensuring that meeting spaces and common areas are set up and maintained appropriately.

Qualifications:

• Associate's degree in facilities management, business administration, or a related field preferred.
• Minimum of 3 years of experience in facility coordination or a similar role.
• Knowledge of reception duties, building systems, and maintenance procedures.
• Strong organizational and multitasking skills.
• Excellent communication (both Thai and English) and interpersonal skills.
• Proficiency in Microsoft Office and facility management software.