Job Description

Our client specializes in footwear and apparel for men, women, and kids, offering innovative comfort technologies.

Key Responsibilities:

• Overseeing the daily operations of the store, ensuring smooth operations and the achievement of store objectives.
• Handling store opening and closing procedures, including security and cash management.
• Leading, motivating, and managing a team of sales associates to achieve store goals and deliver excellent customer service.
• Providing training and ongoing development to staff on product knowledge, customer service techniques, and sales skills.
• Conducting performance reviews, setting individual goals, and providing feedback to staff.
• Driving sales and contributing to the store's overall performance through effective selling techniques and relationship-building with customers.
• Monitoring stock levels and ensuring timely inventory replenishment.
• Maintaining accurate stock records, managing stock rotation, and ensuring products are displayed correctly.
• Conducting regular stock audits and coordinating with the warehouse to ensure stock availability.
• Managing returns and exchanges following company policy.
• Collaborating with the visual merchandising team to ensure the store's displays align with brand and seasonal standards.
• Keeping the store attractive and well-organized, ensuring that shoes are presented to maximize sales.

Qualifications:

• Bachelor's Degree in a related field or equivalent experience.
• Minimum 3-5 years of retail experience (preferably in footwear).
• Ability to communicate, influence, and negotiate effectively with all levels of leadership.