Job Description

More than just a recruitment company. At PRTR, we have been a part of our customer's success for 30 years as their total HR solutions partner. With 550 dedicated professionals and over 15,000 outsourced staff, we will continue to carry out our mission to develop a better career, a better life, and a better society, and thrive to become the No.1 people solutions organization in Southeast Asia.

Our client is looking for a Hospital Manager. This role involves managing staff, implementing policies, maintaining compliance with healthcare regulations, and ensuring the hospital’s financial sustainability.

Responsibilities

• Overseeing daily hospital operations, including clinical and administrative departments, to ensure smooth functioning and quality care.
• Implementing and managing hospital policies, procedures, and protocols by regulatory requirements and industry standards.
• Ensuring hospital services are delivered efficiently and cost-effectively.
• Supervising hospital staff, including recruitment, training, performance evaluations, and conflict resolution.
• Fostering a positive work environment by promoting teamwork, professional development, and staff engagement.
• Ensuring appropriate staffing levels across departments and managing scheduling and rotations.
• Ensuring that the highest standards of patient care are maintained and continuously improved.
• Addressing patient complaints and concerns promptly, and implementing corrective actions where necessary.
• Monitoring patient satisfaction and implementing strategies to enhance the patient experience.
• Developing and managing the hospital’s budget, ensuring cost control and profitability.
• Ensuring the hospital complies with all healthcare laws, regulations, and accreditation requirements.
• Preparing the hospital for accreditation inspections and audits.
• Maintaining up-to-date knowledge of regulatory changes and implementing necessary updates in hospital practices.
• Leading quality improvement initiatives to enhance clinical outcomes and operational efficiencies.
• Identifying potential risks to the hospital and developing mitigation strategies.
• Ensuring safety protocols are in place and regularly reviewed.
• Collaborating with senior leadership to develop and execute strategic goals for hospital growth and service expansion.

Qualifications

• Bachelor’s degree in healthcare administration, business management, or related field.
• Proven experience in hospital management or healthcare administration.
• Strong leadership, organizational, and problem-solving skills.
• Knowledge of healthcare regulations, policies, and accreditation processes.
• Excellent communication, interpersonal, and conflict-resolution skills.