Job Description

Our client is a leading company in the hospitality industry.

Responsibilities

• Overseeing day-to-day hotel operations, ensuring the smooth functioning of all departments.
• Leading and managing the pre-opening phase, including recruitment, training, and setting up operational processes.
• Ensuring high standards of guest service and satisfaction across all areas.
• Developing and implementing operational policies and procedures.
• Managing budgets, monitoring financial performance, and ensuring cost-effective operations.
• Coordinating with department heads to ensure compliance with hotel standards and regulations.
• Addressing guest concerns and resolving issues promptly.

Requirements

• Proven experience in hotel operations, with direct experience in pre-opening.
• Strong leadership and communication skills.
• Proactive person, hands-on as well as strong management skills.
• Ability to manage multiple departments and work under pressure.
• Flexibility to work in both Bangkok and Phuket.