Job Description
More than just a recruitment company. At PRTR, we have been a part of our customer's success for 30 years as their total HR solutions partner. With 550 dedicated professionals and over 15,000 outsourced staff, we will continue to carry out our mission to develop a better career, a better life, and a better society, and thrive to become the No.1 people solutions organization in Southeast Asia.
Responsibilities
- Coordinating with customers and shipping agents.
- Tracking shipment status and providing relevant information to customers.
- Preparing necessary documentation for shipping (invoice, PO, etc.).
- Resolving issues and responding to customer inquiries.
- Maintaining and nurturing good relationships with customers.
- Handling other assigned tasks.
Qualifications
- 24 - 40 years old.
- Bachelor's degree.
- Good communication skills in English.
- 1-3 years of experience in Customer Service Staff (Export Ocean Freight) in related fields and the Freight Forwarder industry.
- Using the SOP Program is a plus.
Benefits
- Fixed Bonus: 1 month + Performance Bonus
- Provident Fund
- Accident Insurance
- Health Insurance
- Annual Leave 10-17 Days