Job title: Sales Order Center-Team Lead
Job type: Outsource Project
Emp type: Full-time
Industry: Consumer Electronics/Appliances/Mobiles
Functional Expertise: Administration Sales/ Business Development
Pay interval: Hourly
Pay rate from: THB ฿40,000.00
Pay rate to: THB ฿50,000.00
Location: Bangkok, TH
Job published: 2024-08-26
Job ID: 117198
Contact name: Supattra Jantasee
Phone number: +66844382011

Job Description

Our client is a driving business in Thailand with care. First electronics manufacturing base outside of South Korea and the largest in the world It has the most product types. 

Job Description

  • Operations
    • Supporting sales order management of the Indo-China (IDC) channel.
    • Covering coordination with Sales teams, and customers, for PO receipt and validation, Sales Order (SO) and Delivery Order (DO) creation and export shipment arrangement.
    • Coordinating with business support teams and 3PLs for GR, credit availability and export arrangement.
    • Monitoring PO, DO, and RTF (SCM’s sales target) to maximize sales.
    • Optimizing factory direct shipment (FDS) for logistics cost saving.
    • Providing sales monitoring reports, issues, and RTF gaps to BUs on time and upon requirement.
    • Managing, controlling, and monitoring sales order operations following the company guidelines.
    • Ensuring sales support operations run smoothly, maximize sales opportunities, issues are solved on time.
  • Outstanding Order Management
    • Monitoring sales promotion expiry and order ageing to ensure healthy sales order management.
    • Managing Sales Returns/ Price Adjustments due to sales, distributions and order entry errors.
    • Handling order issue management.
    • Communicating all discrepancies/ issues immediately to related parties and taking the necessary steps to resolve them.
    • Maintaining clear and accurate operations documents/ procedures for reference purposes.
    • Providing Reporting and Analysis including KPIs monitoring to BUs, and management.
  • Leadership
    • Manage IDC channel and subordinates.

Qualifications

  • Male/Female, 25-35 years old.
  • Bachelor's degree or higher in BA or related fields.
  • Experience in leading and managing customers, and sales centres as a head of department.
  • Experience in FMCG or Technology/E-consumer.
  • Minimum 3 years as a Leader/ Supervisor/Asst. Manager position that related with people & team management exposure. 
  • Strong experience in managing customer sales orders in the export business.
  • Good knowledge of international business, customs regulations and processes.
  • Ability to work under pressure, meet tight deadlines and prioritize.
  • Good command of writing, reading and listening to English (Business English).
  • Excellent communication skills, able to persuade management, sales team and customers.
  • Good Microsoft Office skills, especially in Excel (knowledge of Excel functions).
  • Able to use SAP.
  • Employment contract under PRTR Outsource (renewable).
  • Working hours Mon-Fri 8.30 - 17.30 hrs.

Benefits

  • Provident fund
  • Performance Incentive (Bonus)
  • Social security
  • Group health insurance
  • 10 vacation days/year, sick leave according to labour law
  • Others as specified by the company