Job title: Senior Operations Officer (Japanese Speaking)
Job type: Permanent
Emp type: Full-time
Industry: Travel Agency
Functional Expertise: Customer Services
Salary type: Monthly
Salary: Negotiable
Location: Watthana, Bangkok 10110, Thailand
Job published: 2023-11-06
Job ID: 115091
Contact name: Pailin Jeensukseang

Job Description

Our client is doing business in travel & visa. 

Job Description

  • Handling customer/applicant queries via email or telephone.
  • Handling cash and bank-related transactions if assigned.
  • Supporting the documents and visa processing for customers. 
  • Being up to date with new information on visa regulations and fees.
  • Recording & maintain all data.
  • Ensuring that the process is up to the standard operating procedures.
  • Handling other tasks as assigned. 

Requirements

  • 28-40 years old.
  • Graduated with a Bachelor's degree.
  • Has at least 3 years experience in the Travel industry or customer service. 
  • Good command of English and Japanese.  (Has N1 or N2) 
  • Working hours: Monday - Friday 08:30 - 17:30.
  • Location: Near BTS Nana.

Benefits will discussed during the interview.