Job title: Marketing Executive (Admin)
Job type: Permanent
Emp type: Full-time
Industry: Fashion & Textile
Functional Expertise: Marketing & Public Relations
Salary type: Monthly
Salary from: THB ฿25,000.00
Salary to: THB ฿28,000.00
Location: Bangkok, TH
Job published: 2025-01-23
Job ID: 130783
Contact name: Orraphan Wanitchakham

Job Description

Our client is a luxury watch retailer and authorized distributor of high-end Swiss and international watch brands.

Job Description:

Customer Enquiries:

  • Managing customer enquiries and complaints: answering and following up on enquiry questions via website and social media (Facebook, Instagram, Line OA).
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Preparing monthly reports for all enquiries.
  • Keeping records of customer interactions, processing customer accounts, and filing documents.

CRM:

  • Communicating with target audiences to build and develop customer relationships.
  • Segmenting data for campaigns.
  • Creating special campaigns via the Line platform and sourcing gifts to maintain customer relationships during special occasions.
  • Checking and updating the customer database monthly.
  • Managing GWP stock of marketing assets.
  • Handling invoicing management (including petty cash and payments).
  • Coordinating event RSVPs with the Sales team.
  • Tracking gifts and matching them with audience segments and purposes.
  • Supporting event and GWP-related tasks, including graphic designing for campaign and event assets.

Qualifications:

  • Male or female, aged 23-35 years old.
  • 1-3 years of experience in a marketing coordinator or related field.
  • Strong proficiency in Excel is a MUST.
  • Fair to good command of English (written).
  • Strong negotiation and networking skills.