Job title: Application Specialist (Medical Device) - English Speaking
Job type: Outsource Project
Emp type: Full-time
Industry: Pharmaceutical
Functional Expertise: Others
Pay interval: Hourly
Pay rate: Negotiable
Location: Bangkok, TH
Job published: 2025-01-09
Job ID: 130015
Contact name: Niran Seechaingsa
Phone number: +66632378589

Job Description

More than just a recruitment company. At PRTR, we have been a part of our customer's success for 30 years as their total HR solutions partner. With 550 dedicated professionals and over 15,000 outsourced staff, we will continue to carry out our mission to develop a better career, a better life, and a better society, and thrive to become the No.1 people solutions organization in Southeast Asia.

Responsibilities:

  • Executing the new installation process in strict adherence to the SOP for new installations.
  • Responding promptly to troubleshooting cases and following the SOP for complaint handling.
  • Ensuring high levels of customer satisfaction through exceptional service delivery.
  • Implementing special projects, including eLab performance, TIQ con, QC Six Sigma, and turnaround time evaluations, in alignment with the plan for appropriate customers.

Skill Requirements:

  • Bachelor’s degree in Medical Science, Medical Technology, Biological Science, or Biochemistry.
  • 2+ years of experience in medical device sales or Post Sales Service.
  • Proficient in using computer programs, including the full suite of MS Office 365.
  • Proficient in Thai and have a good command of spoken and written English.
  • Strong strategic thinking skills.
  • Design thinking and initiative.
  • Broad knowledge of multi-channel approaches.