Job Description

PRTR IT Recruitment is looking for an Application Support to join our client who focuses on Hospital. 

Job Description

• Supporting, analyzing, and troubleshooting initial issues related to various hospital information systems, including HIS (Hospital Information Systems) and ERP applications (SAP).
• Proposing designs or improvements to information systems by analyzing business requirements and identifying user needs, which will then be handled by the development team (vendor) for further system development.
• Assisting in testing systems before the actual installation, prepare installation plans, and help conduct training sessions, including creating user manuals.
• Preparing and introducing new solutions suitable for the current business environment and continually modernising the organization's information systems.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• At least 3 years of experience in Application Support or IT Support or related fields.
• Experience in installing OS software and setting up various device drivers for computers.
• Understanding of business processes, including accounting systems, financial systems, and CRM.
• Able to analyze, troubleshoot, and provide consultation on systems and workflows.
• Strong communication skills.
• Work at Office Mon - Fri (08.30-17.30).