Position Summary

This position is responsible for the provision of logistics operational functions such as customer service, trucking coordination and data centre activities. Assist the Operations Manager in data centre operations such as Builds, Decom, Reverse Logistics, Replenishment and order deliveries. Also involves guiding support teammates in executing data center operations.

Responsibilities

• Managing data centre activities such as Builds, Decom, Reverse Logistics, Replenishment, ticket management, order fulfilment & receiving/exporting.
• Guiding a team of temp/support staff during peaks of volumes / when required.
• Handling order processing, preparing and maintaining reports and files for all operations records, correspondence and plans.
• Supporting new site turn-ups - setting up pharmacy shelves, drop zones, and 5S.
• Assisting in the coordination and preparation of all necessary documentation for the movement of cargo.
• Performing tracking and tracing functions, and assisting in the daily warehouse and administrative activities and communications
• Liaising closely with external parties to ensure shipments are expedited smoothly.
• Corresponding and liaising with customers and attending to their enquiries.
• Handling any other ad-hoc/administrative duties.

Qualifications Summary

• Experience:
  • This position requires a minimum of 3 years of relevant experience in the Logistics industry.
  • Experience working in a data centre is a big bonus.
• Education:
  • Minimum 'O' levels or Diploma in Logistics or Business Administration.
• Skills:
  • Good working knowledge of logistics - receiving, inventory, export, and transport coordination.
  • Good working knowledge of data centre operations - builds, decor, reverse.
  • Good Interpersonal & communication skills.
  • Good Knowledge of Warehouse Management Systems (WMS).
  • Good customer relationship management skills.
  • Proficient in MS Word, Excel, Outlook etc.