Job Description

More than just a recruitment company. At PRTR, we have been a part of our customer's success for 30 years as their total HR solutions partner. With 550 dedicated professionals and over 15,000 outsourced staff, we will continue to carry out our mission to develop a better career, a better life, and a better society, and thrive to become the No.1 people solutions organization in Southeast Asia.

Overview

We are seeking an ERP Support Supervisor to join our team and oversee the efficient operation of our ERP systems. The ideal candidate will have a strong background in Information Technology (IT) and experience with ERP system support.

Responsibilities

• Leading and managing a team of ERP support specialists, providing guidance and support to ensure the timely resolution of system issues.
• Collaborating with cross-functional teams to identify system improvement opportunities and drive the implementation of enhancements.
• Monitoring system performance and conducting regular audits to ensure data accuracy and system integrity.
• Providing end-user support and training, ensuring that employees have the tools and knowledge to effectively utilize the ERP system.
• Staying current with industry trends and best practices, making recommendations for system optimizations and upgrades.

Qualifications

• Bachelor's degree in Information Technology or related field.
• Proven experience in ERP system support and administration.
• Programming knowledge in SQL, SQL Server Database.
• Strong technical knowledge of ERP systems, such as SAP, Oracle, or Microsoft Dynamics.
• Basic knowledge of Manufacturing operations is an advantage.
• Work experience with Point-of-Sales (POS) would be a plus.
• Excellent leadership and communication skills.
• Ability to collaborate with diverse teams and stakeholders.
• A commitment to diversity, equality, and inclusion in the workplace.