Job Description

More than just a recruitment company. At PRTR, we have been a part of our customer's success for 30 years as their total HR solutions partner. With 550 dedicated professionals and over 15,000 outsourced staff, we will continue to carry out our mission to develop a better career, a better life, and a better society, and thrive to become the No.1 people solutions organization in Southeast Asia.

Job Summary

We are seeking an experienced and motivated Retail Manager to lead operations at our fashion retail store in Thailand. This role requires a strategic thinker with a passion for fashion, excellent leadership abilities, and strong customer service skills. The Retail Manager will be responsible for driving sales, optimizing store operations, and fostering a vibrant, high-performance team culture to enhance the shopping experience and meet company targets.

Key Responsibilities

• Store Operations: Overseeing daily operations to ensure the store runs smoothly, including opening/closing procedures, inventory management, and stock control.
• Sales Performance: Driving store performance by setting sales goals, analyzing KPIs, and implementing strategies to maximize revenue.
• Customer Service: Ensuring a high level of customer satisfaction by training staff to deliver exceptional service and engaging with customers to understand their needs and preferences.
• Visual Merchandising: Maintaining the store's visual appeal by coordinating with the merchandising team to ensure displays align with brand guidelines and attract customers.
• Team Leadership: Recruiting, training, and managing a team of retail associates. Motivate the team to meet performance targets and foster a supportive and collaborative environment.
• Budget Management: Managing the store’s budget, and controlling costs while maximizing profitability.
• Market Insight: Staying updated on fashion trends, local market preferences, and competitor activities to inform store strategies and product offerings.

Requirements

• Education: Bachelor’s degree in Business Administration, Retail Management, or a related field.
• Experience: Minimum of 3 years in retail management, ideally within the fashion sector, luxury retail is preferable. 
• Skills:
  • Strong leadership and people management skills.
  • Excellent communication and interpersonal abilities.
  • Proficiency in inventory management and POS systems.
  • Ability to analyze sales data and generate actionable insights.
  • Knowledge of visual merchandising principles.
• Languages: Fluent in Thai and proficiency in English.