Job title: IT Helpdesk
Job type: Outsource Project
Emp type: Full-time
Industry: Information Technology (IT)
Functional Expertise: Information Technology (IT)
Pay interval: Monthly
Pay rate: Negotiable
Location: Bangkok
Job published: 2023-06-08
Job ID: 111572
Contact name: Tanarak Tanawat, Yanisa Somthobburana
Phone number: +66861221327

Job Description

Our client is a leading global provider of information and communication technology infrastructure and smart devices.

General Description of Duties and Responsibilities

  • Supporting the local client users, and troubleshooting the software/hardware problems such as MS Windows/Office.
  • Supporting and managing the local IT infrastructure, printer, CCTV monitor, IP phone, access control, and server room environment. VDO conference, any meeting platform, etc.
  • Providing training and propagandizing to staff, enhancing their IT application usage and ability to solve IT problems by themselves.
  • Supporting the office network construction, the company network planning, construction, and maintenance.
  • Provide the IT maintenance report as daily work (helpdesk), monthly work, and quarter work (IT equipment maintenance).

Candidate Requirements

  • Bachelor’s Degree in Business Computer, Computer Engineering, Computer Science, or other related areas.
  • Fresh graduates are welcome to apply.
  • Having experience in IT support, Network, or System Administration would be considered an advantage.
  • Good people skills a pleasant personality and service minded.
  • Have strong interpersonal communication, analytical and problem-solving skills.
  • Good IT knowledge.
  • Be good at handling computer common problems (such as software installation and usage / anti–virus, Microsoft Office, Windows 10/11, etc.).
  • Excellent command of written and spoken English.