Job Description

More than just a recruitment company. At PRTR, we have been a part of our customer's success for 30 years as their total HR solutions partner. With 550 dedicated professionals and over 15,000 outsourced staff, we will continue to carry out our mission to develop a better career, a better life, and a better society, and thrive to become the No.1 people solutions organization in Southeast Asia.

Job Description:

The Quality and Safety Manager oversees the Quality and Safety Management Department, ensuring operational compliance, risk mitigation, and continuous improvement across all company processes.

Quality & Safety System Management:

• Establishing and maintaining a company-wide Quality and Safety Management System, ensuring compliance with all relevant standards and regulations.
• Developing and documenting standardized processes across all operational areas, including change management, risk control, resource planning, and continuous improvement initiatives.
• Implementing Bow-Tie Methodology to proactively identify, assess, and mitigate key operational risks and unwanted events.
• Monitoring compliance and identifying areas for enhancement through structured audit programs, with a focus on past failure trends identified in Bow-Tie analysis.
• Ensuring that corrective actions and process improvements are implemented by respective process owners and documented accordingly.
• Maintaining all internal and external audit findings within the Improvement Actions Reporting System (IAS) and overseeing resolution processes.

Process Oversight & Improvement:

• Supervising process documentation, ensuring coverage of key operational elements such as workflow structures, resource competencies, training requirements, KPIs, and safety performance indicators (SPIs).
• Promoting data-driven decision-making by integrating statistical analysis and forecasting into planning and target-setting processes.
• Engaging with process-specific committees to enhance compliance and ensure process updates align with new external requirements.
• Advocating for an open-reporting culture and a Just Culture framework to foster transparency and accountability across the organization.

Qualifications:

• 10-15 years of experience in the manufacturing sector, particularly involving liquid materials (e.g., oil & gas, paint, etc.).
• Strong leadership capabilities with a proven track record in relationship management.
• Bachelor’s degree in Engineering or a related field.
• Certification in Six Sigma Green Belt is an advantage.