Job title: Billing Operations Specialist (English Speaker)
Job type: Outsource Project
Emp type: Full-time
Industry: Online & E-commerce
Functional Expertise: Accounting/ Finance/ Audit
Pay interval: Monthly
Pay rate: Negotiable
Location: Bangkok, TH
Job published: 2025-03-03
Job ID: 132949
Contact name: Niran Seechaingsa
Phone number: +66632378589

Job Description

More than just a recruitment company. At PRTR, we have been a part of our customer's success for 30 years as their total HR solutions partner. With 550 dedicated professionals and over 15,000 outsourced staff, we will continue to carry out our mission to develop a better career, a better life, and a better society, and thrive to become the No.1 people solutions organization in Southeast Asia.

Key Responsibilities

  • Gathering, verifying, and validating billing data from internal systems to ensure accuracy and completeness before invoicing.
  • Performing precise billing calculations based on contract terms, pricing agreements, and service metrics while ensuring alignment with client agreements and regulatory standards.
  • Identifying and resolving billing discrepancies or inconsistencies by collaborating with relevant teams to maintain data integrity.
  • Identifying opportunities for process improvements in pre-billing procedures to enhance efficiency and accuracy.
  • Maintaining rigid internal SLAs to ensure seamless invoicing and high client satisfaction.
  • Overseeing adherence to all sales operations processes, ensuring compliance with internal controls, company policies, and regulatory requirements.
  • Monitoring and adjusting Salesforce CRM usage, ensuring Key Account Managers, Inside Sales, and Channel Partner teams maintain data quality per SOPs.
  • Working closely with Country Ops and Commercial teams to implement, manage, and maintain data integrity in Salesforce (SFDC) for proper sales governance.

Requirements

  • Bachelor’s degree in any field.
  • 1-3 years of experience in business operations, preferably with expertise in finance within B2B, SaaS, enterprise, corporate, or startup environments.
  • Ability to work independently, analyze data, and optimize business operations for greater efficiency.
  • Advanced skills in MS Excel/Google Sheets for data cleaning, analysis, and organization (expert-level proficiency required).
  • Strong English communication skills (spoken and written) to engage effectively with regional stakeholders across SEA.
  • Highly motivated, ambitious, and capable of thriving in a fast-paced, VUCA (Volatile, Uncertain, Complex, Ambiguous) environment while demonstrating integrity and professionalism.