Job title: Application Support (ERP)
Job type: Permanent
Emp type: Full-time
Industry: Real estate
Functional Expertise: Information Technology (IT)
Salary type: Monthly
Salary from: THB ฿40,000.00
Salary to: THB ฿50,000.00
Location: Chatuchak, Bangkok
Job published: 2025-01-24
Job ID: 130938
Contact name: Marisa Ladnok

Job Description

PRTR IT Recruitment is looking for an Application Support (ERP)  to join our client.

Job Description:

  • Provide first and second-level support for ERP-related issues raised by end-users.
  • Analyze and resolve system problems, ensuring minimal downtime.
  • Log, track, and manage support requests in a ticketing system.
  • Monitor ERP system performance and proactively identify potential issues.
  • Perform regular system health checks and routine maintenance.
  • Coordinate with vendors or third-party support teams for advanced troubleshooting.
  • Train users on ERP functionalities, updates, and best practices.
  • Assist in the deployment of new modules, patches, and upgrades.
  • Test system changes and updates to ensure functionality aligns with business needs.

Qualifications:

  • Bachelor’s degree in computer science, Information technology, or a related field.
  • At least 3 years’ experience in an Application Support role.
  • Experience with ERP systems (e.g., SAP, Oracle, Microsoft Dynamics, or similar platforms).
  • Familiarity with ERP (Icon) system integration and troubleshooting techniques.
  • Strong problem-solving and analytical skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and prioritize tasks effectively.
  • Work at the office in Chatuchak, Monday to Friday.