Job Description
More than just a recruitment company. At PRTR, we have been a part of our customer's success for 30 years as their total HR solutions partner. With 550 dedicated professionals and over 15,000 outsourced staff, we will continue to carry out our mission to develop a better career, a better life, and a better society, and thrive to become the No.1 people solutions organization in Southeast Asia.
Key Responsibilities:
- Leading, mentoring, and developing a team of IT professionals, including system administrators and network engineers.
- Delegating tasks, setting goals, and ensuring the team delivers high-quality support and solutions.
- Overseeing the design, maintenance, and optimization of IT systems and networks, ensuring high availability and performance.
- Managing cloud-based and on-premise environments, with experience in Huawei Cloud preferred.
- Working closely with end users to understand their IT needs and provide effective solutions.
- Ensuring timely resolution of technical issues, and delivering excellent customer service.
- Monitoring and maintaining network infrastructure, servers, storage, and security systems.
- Troubleshooting and resolving system and network issues promptly to minimize downtime.
- Planning and executing system upgrades, migrations, and disaster recovery strategies.
- Evaluating new technologies and recommending improvements to optimize IT operations.
Qualifications:
- 5+ years of experience in IT infrastructure management, including system and network administration.
- Proven ability to manage IT teams and collaborate with end users effectively.
- Hands-on experience with cloud platforms, including Huawei Cloud preferred.
- Expertise in networking (LAN/WAN, firewalls, switches, routers) and systems (Windows/Linux servers, virtualization, storage).
- Strong knowledge of IT security, system monitoring, and backup solutions.