PRTR’s IT function is looking for an experienced ERP Support professional to join one of the leading global companies in ICT (Information & Communication Technology), based in Bangkok, Thailand.

The office is located near the Sathorn area.

Key Responsibilities

• Providing first and second-line support for ERP customers, addressing inquiries and resolving issues promptly and effectively.
• Offering functional and technical expertise to support customers with implementing, configuring, and maintaining ERP solutions.
• Performing ERP software installations, ensuring seamless integration with existing IT systems.
• Utilizing debugging and tracing techniques to locate and fix bugs and problems within applications.
• Delivering technical support and training to ERP end-users.
• Applying deep knowledge of ERP reporting tools to assist customers in generating reports.
• Demonstrating excellent communication and customer-oriented skills.

Experience

• Bachelor’s degree in Computer Science, Computer Information Systems, or IT-related fields.
• At least 2 years of experience in Application/Technical Support.
• Experience with C#.Net, VB.Net, SQL Server, and Crystal Reports.
• Knowledge of Linux OS is an advantage.
• Understanding of key business processes and programming logic.
• Strong problem-solving abilities and attention to detail.
• Ability to work under pressure with deadlines on multiple assignments.
• Capability to work both independently and collaboratively in teams.