Job Description
Our client is an independent assistance company providing immediate and professional assistance in South East Asia to other assistance companies, insurance companies & embassies all over the world.
Currently, they are looking for Indonesians to be a part of their customer service department.
Responsibilities
- Providing support to customers with travel, insurance, and medical assistance.
- Providing support through phone calls and email.
- Coordinating with internal departments and related parties.
- Taking care of inquiries and answering questions.
Qualifications
- Bachelor's degree in any field.
- Good command of English skills.
- Welcome new graduates or inexperienced people.
- Experience in related fields is an advantage.
- Active, willing to learn, and detail-oriented.
- Able to work rotational shifts including night hours.
Working Condition
- 100% Work from home.
- Must own a laptop or PC.
- Good internet connection.
- Appropriate and quiet space for the working station.
- Working hours: 5 days/week, 9 hours/day (work in 24/7 rotational shifts including night hours)
Benefits.
- OT allowance
- Annual leaves
- Insurance
- Etc.