Job Description

More than just a recruitment company. At PRTR, we have been a part of our customer's success for 30 years as their total HR solutions partner. With 550 dedicated professionals and over 15,000 outsourced staff, we will continue to carry out our mission to develop a better career, a better life, and a better society, and thrive to become the No.1 people solutions organization in Southeast Asia.

Job Responsibilities

• Collaborating with hiring managers to identify staffing needs and develop job descriptions.
• Coordinating the recruitment process, including sourcing candidates, screening resumes, conducting interviews, and facilitating the selection process.
• Managing the onboarding process for new hires, ensuring a smooth transition into the organization.
• Addressing employee concerns and inquiries regarding HR policies, procedures, and programs.
• Providing guidance and support to managers and employees in resolving workplace conflicts and grievances.
• Conducting investigations into employee complaints and ensure timely and appropriate resolution.
• Assisting in the implementation and administration of performance management programs, including goal setting, performance evaluations, and development planning.
• Providing training and support to managers and employees on performance management processes and best practices.
• Maintaining accurate employee records and ensuring compliance with data privacy regulations.
• Processing employee changes, including promotions, transfers, and terminations.
• Preparing and analysing HR metrics and reports to support decision-making and identify trends.
• Staying abreast of employment laws and regulations to ensure compliance with HR practices and policies.
• Assisting in the development, implementation, and communication of HR policies and procedures.
• Conducting periodic audits to ensure adherence to HR policies and procedures.
• Coordinating employee training and development initiatives to enhance skills and competencies.
• Identifying training needs and recommending appropriate learning solutions.
• Facilitating training sessions and workshops on topics such as diversity and inclusion, harassment prevention, and leadership development.

Qualifications

• Bachelor's degree or higher in Human Resources, Business Administration, or related field.
• at least 5 years of experience in human resources roles, with demonstrated proficiency in HR functions such as recruitment, employee relations, and HR administration.
• Excellent English interpersonal and communication skills, with the ability to interact effectively with employees at all levels of the organization.
• Detail-oriented with strong organizational and time management skills.
• Proficiency in HRIS (Human Resources Information Systems) and MS Office Suite.
• HR certification (e.g., PHR, SHRM-CP) is a plus.