Job title: Business Analyst
Job type: Permanent
Emp type: Full-time
Industry: Catering/Restaurant
Functional Expertise: Information Technology (IT)
Salary type: Monthly
Salary: Negotiable
Location: Lamphun, Thailand
Job published: 2023-12-18
Job ID: 116007
Contact name: Katekanok Deekoontod

Job Description

More than just a recruitment company. At PRTR, we have been a part of our customer's success for 30 years as their total HR solutions partner. With 550 dedicated professionals and over 15,000 outsourced staff, we will continue to carry out our mission to develop a better career, a better life, and a better society, and thrive to become the No.1 people solutions organization in Southeast Asia.

Job Responsibilities

  • Translating business and user requirements into specifications for business applications.
  • Ensuring ERP solutions, BI, and business applications comply with corporate standards.
  • Developing, testing, and documenting IS applications and reports as per user needs.
  • Addressing business unit requests, adhere to SLAs, and propose solutions.
  • Creating and maintaining training materials, conducting end-user training, and writing user instructions.
  • Taking charge of overall business applications performance and ensuring IS compliance.
  • Participating in building project plans for approved projects.
  • Managing issues, collaborating with external vendors, and escalating when needed.
  • Troubleshooting application issues and providing clear responses.
  • Updating application support, coordinating tests, and maintaining a knowledge base during upgrades.
  • Collaborating with IT, software suppliers, and peers for operational publications.
  • Achieving special project results by identifying issues, communicating requirements, and evaluating milestones.
  • Developing and maintaining data scripts for load, extraction, validation, and transformation.
  • Maintaining department records in paper and electronic archiving systems.
  • Adhering to company procedures, regulations, and environmental, health, and safety requirements.
  • Preparing reports and presentations for Business Unit Management and Headquarters.

Qualifications

  • Bachelor of Science in Computer Science, Information Systems, or equivalent.
  • 5-10 years of IS&IT experience, with 2 years in ERP or BI applications.
  • Knowledge of development models, software development, and databases.
  • Familiarity with IS&IT trends, architectural principles, implementation, and service management.
  • Proficient in English communication.
  • Core competencies: Customer focus, Operational Excellence, Teamwork, Innovation.
  • Functional competencies: Communication, Problem-Solving, Project Management, Service-mindedness, Attention to detail, Urgency, Initiative.
  • Willingness to travel domestically and abroad.