Job Description
More than just a recruitment company. At PRTR, we have been a part of our customer's success for 30 years as their total HR solutions partner. With 550 dedicated professionals and over 15,000 outsourced staff, we will continue to carry out our mission to develop a better career, a better life, and a better society, and thrive to become the No.1 people solutions organization in Southeast Asia.
We are seeking an experienced Mold Production Manager to oversee the comprehensive mould manufacturing operations and lead the technical teams to excellence.
Key Responsibilities
Operations Management
- Directing all aspects of mould fabrication, including CAD/CAM programming, CNC operations, EDM processing, wire cutting, milling, grinding, gun drilling, and assembly.
- Leading engineering operations, including process engineering, in-process quality control, and surface finishing.
- Overseeing production planning and scheduling to meet delivery commitments.
- Implementing and monitoring departmental and individual KPIs.
- Managing production costs and departmental budget.
- Driving continuous improvement initiatives in quality and efficiency.
Quality Assurance
- Maintaining and enhancing quality management systems.
- Overseeing quality documentation, including manuals, procedures, and control plans.
- Managing internal and external audit processes.
- Developing and implementing quality improvement strategies.
- Ensuring compliance with ISO standards and company policies.
Customer Relations
- Serving as the primary technical contact for key clients.
- Participating in client meetings and technical reviews.
- Managing customer expectations and resolving quality concerns.
- Ensuring timely communication regarding orders, deliveries, and technical matters.
Team Leadership
- Supervising and developing engineering and technical staff.
- Implementing training programs to enhance team capabilities.
- Enforcing workplace policies and safety standards.
- Fostering a culture of continuous improvement and innovation.
- Maintaining 5S standards throughout the department.
Supplier Management
- Evaluating and managing supplier relationships.
- Negotiating costs and ensuring quality standards.
- Monitoring supplier performance and capacity.
Qualifications
- Bachelor's or Master's degree in Engineering, Manufacturing, or a related technical field.
- Minimum 7 years of experience in mould manufacturing, with emphasis on new mould development and production processes.
- Demonstrated progression in leadership roles.
- Expert knowledge of mould fabrication processes and technologies.
- Proficiency in CAD/CAM software and CNC programming.
- Very good English communication abilities (written and verbal).
- Strong understanding of quality management systems.
- Experience with ISO standards and audit processes.
- Professional maturity and strong leadership presence.
- Excellent interpersonal and communication skills.