Job title: QUALITY MANAGER
Job type: Permanent
Emp type: Full-time
Industry: Automotive
Functional Expertise: Engineering/ Manufacturing production Others Quality Assurance/ Quality control
Salary type: Monthly
Salary from: THB ฿80,000.00
Salary to: THB ฿90,000.00
Location: Pluak Daeng District, Rayong, Thailand
Job published: 2024-11-15
Job ID: 127540
Contact name: Sirinat Charoensuk
Phone number: +66839884919

Job Description

Our client is a leading global manufacturer of automotive accessories.

Key Responsibilities

  • Managing all quality-related issues within the manufacturing team (e.g., internal, supplier, customer, and customer warranty issues).
  • Managing and coordinating customer claims, problem-solving, timely resolution, cost recovery, customer warranty, and customer quality audits.
  • Identifying root causes and initiating permanent corrective actions for product quality issues.
  • Collaborating with internal and external stakeholders to resolve quality issues as quickly and efficiently as possible, ensuring that quality and safety standards are maintained.
  • Conducting product and process audits.
  • Ensuring that control plans and associated documentation are effectively implemented and maintained.
  • Monitoring and reporting on quality-related key performance indicators (KPIs), including scrap rates, rework levels, and parts per million (PPM) figures.
  • Stopping production in the event of the manufacture of unacceptable goods or processes.
  • Ensuring compliance with, and assisting in adherence to, the Quality Management System (IATF 16949 / ISO9001).
  • Writing product inspection/testing procedures and work instructions.
  • Reporting on KPIs to ensure adherence to processes and prevent non-conformities related to product, process, or system.
  • Participating in cross-functional teams for the development of new products or changes to existing products to meet customer requirements.
  • Contributing to the development and refinement of Process FMEAs (Failure Mode and Effects Analysis).
  • Assisting in training programs to raise quality awareness.
  • Conducting quality control reviews of work.
  • Attending various meetings and communicating action items and instructions.
  • Producing written reports and making presentations.
  • Independently determining the approach to assigned tasks.

Qualifications and Experience

  • Bachelor's degree or higher in an engineering field.
  • At least 10 years of experience in quality management within the automotive industry.
  • Experience in the European automotive manufacturing industry is an advantage.
  • Solid background in IATF 16949, VDA, and ISO 14001.
  • IATF 16949 Lead Auditor / VDA 6.3 Process Audit certification is an advantage.
  • Knowledge of quality systems.
  • Prior experience as a quality manager in a production environment.
  • Familiar with company and industry quality standards and processes.
  • Strong knowledge of IATF 16949 and VDA requirements.
  • Strong knowledge of core tools (APQP, FMEA, PPAP, SPC, and MSA).
  • Understanding of ISO 14001 and health and safety practices.
  • Knowledge of measurement systems.
  • Ability to work in a diverse and dynamic environment.
  • Ability to present data effectively.
  • Strong problem-solving skills / Six Sigma expertise.