Job Description
PRTR IT Recruitment is supporting our German customer who is establishing a new plant in Thailand. They are a leading German provider of customized high-quality solutions in the textile and plastics industries.
Job Description
- Managing IT Infra/ IT Support of the company and SAP HANA system.
- Maintaining and managing the IT infrastructure system like LAN, WAN, PC and PBX network.
- Managing server system and user access accounts, including LAN account, Mail account, etc.
- Developing and implementing the backup plan and disaster recovery plan; developing and implementing the information security policies and procedures to ensure the protection of the company.
- Troubleshooting and resolving PC system and office software problems.
- Managing outsourced resources or the supplier to meet the service agreement level.
- Supporting local users, and solving problems in daily business for the SAP system.
- Supporting SAP improvement project.
- Managing support, changes and incidents via ticket system, communicating with HQ key users SAP team.
- Training the end user for IT systems, and IT applications to improve efficiency.
- Cooperating work with HQ German.
- Reporting to German Manager.
Qualifications
- Thai National.
- Bachelor’s degree in IT, Computer information systems or any related fields.
- At least 5 years working experience in IT Engineer, IT Infra, related.
- Experiences in supporting SAP HANA, Cloud Azure, Backup plan, Disaster Recovery plan, and Microsoft Windows.
- Experiences in working with the international environment, working with global such as European zone Germany, France, etc.
- Good command of both spoken and written English.
- Able to work independently and as a team.