Job Description
Our client is a large famous multinational Media, Digital Media. They are looking for a professional Commercial Finance Director to lead the commercial finance team in Thailand.
Job Description
- Setting up new joiner machines and Generating sign-ins for new hires during the onboarding process.
- Managing JML processes (joiner, mover, leaver).
- Resolving IT support requests from employees.
- Installing new software and hardware drivers and updating existing ones as needed.
- Logging all service requests and updating tickets as needed.
- Ensuring that all incidents are resolved within established service level agreements.
- Ensuring IT inventory update & cleanup (check physical machine status).
- Handling Hardware Deployment & Upgrade i.e. installing & moving printers, monitoring installation, moving IT assets as per business requirements, IT infrastructure maintenance support.
- Providing helpdesk support, via phone, computer, in person, and through our ticketing system, for most issues related to desktop software, hardware and peripherals.
- Working with hardware vendors to resolve equipment failures/problems.
- Supporting Meeting Room & Pitching work and company events i.e. Precheck devices, Setting up VDO calls, check microphone and wifi connection.
Qualifications
- High school diploma or equivalent; Bachelor’s Degree in Computer Science, Business Computer or related field is a plus.
- Ability to communicate in English (basic writing).
- Relevant certifications (e.g., CompTIA A+, Microsoft Certified Professional etc.)
- Experience in providing technical support to end-users in a professional setting
- Strong knowledge of hardware, software, and network troubleshooting techniques
- Excellent communication and customer service skills
- Ability to handle and prioritize a lot of tasks each day.