Job Description

More than just a recruitment company. At PRTR, we have been a part of our customer's success for 30 years as their total HR solutions partner. With 550 dedicated professionals and over 15,000 outsourced staff, we will continue to carry out our mission to develop a better career, a better life, and a better society, and thrive to become the No.1 people solutions organization in Southeast Asia.

Key Responsibilities

Learning and Development (L&D)

• Training Program Design and Implementation

  • Developing and delivering effective training programs tailored to meet the organization’s needs.
  • Identifying skills gaps and training needs through consultations with managers, employees, and stakeholders.
  • Designing curriculum, instructional materials, e-learning courses, and workshops.

• Learning Strategy Development

  • Creating and managing a comprehensive learning and development strategy that aligns with the organization's goals and workforce development objectives.
  • Evaluating and improving current training and development processes.

• Facilitation and Coaching

  • Leading workshops, seminars, and training sessions on leadership, management, soft skills, and job-specific skills.
  • Providing one-on-one coaching to employees, focusing on career development, leadership, and personal growth.

• Performance and Development Assessments

  • Monitoring and evaluating the effectiveness of training programs through assessments, feedback, and data analysis.
  • Developing employee performance improvement plans and ongoing career development pathways.

Organizational Development (OD)

• Change Management

  • Leading and supporting change management initiatives, ensuring smooth transitions and adoption of new processes, policies, and systems.
  • Developing strategies to address organizational issues and work towards building stronger teams and departments.

• Organizational Assessment

  • Conducting assessments and diagnostics to evaluate organizational health, structure, culture, and performance.
  • Recommending and implementing interventions to address gaps in organizational effectiveness, including process improvements, team building, and leadership development initiatives.

• Culture and Employee Engagement

  • Fostering a culture that emphasizes continuous improvement, learning, and collaboration.
  • Designing and executing employee engagement strategies and initiatives to enhance motivation, satisfaction, and retention.

• Talent Management and Succession Planning

  • Collaborating with HR and management to develop talent management strategies, including succession planning, leadership pipelines, and career development frameworks.
  • Identifying high-potential employees and developing programs to prepare them for leadership roles.

Required Skills and Qualifications

• Bachelor’s degree in Human Resources, Organizational Development, Psychology, Education, or a related field.
• 5+ years of experience in learning and development, organizational development, or human resources.
• Strong knowledge of adult learning principles, instructional design, and training facilitation.
• Proven experience in managing change, developing strategic OD initiatives, and fostering a collaborative work environment.
• Excellent ENGLISH communication, presentation, and interpersonal skills.
• Ability to work with all levels of employees, from entry-level to senior leadership.
• Proficiency in learning management systems (LMS) and e-learning platforms.

Preferred Skills

• Experience in coaching and mentoring programs.
• Certification in training or OD-related programs (e.g., CPLP, SHRM-SCP, Prosci, etc.).
• Familiarity with organizational development models such as 360-degree feedback, employee engagement surveys, and performance management systems.