Responsibilities

• Team Management: Leading, motivating, and managing a team of sales consultants, setting performance expectations and providing regular feedback and coaching.
• Sales Strategy: Developing and executing sales strategies, plans, and tactics to achieve sales targets.
• Sales Training: Providing training to new and existing team members, ensuring they have the product knowledge, sales techniques, and tools required to succeed.
• Performance Monitoring: Tracking and analysing individual and team performance, identifying areas for improvement and implementing corrective actions as needed.
• Customer Relations: Building and maintaining strong customer relationships, addressing escalated customer inquiries or issues and ensuring a high level of customer satisfaction.
• Sales Support: Assisting team members in closing complex sales, handling objections, and negotiating deals when necessary.
• Sales Reporting: Generating and analysing sales reports and metrics, presenting findings to management and making recommendations for improvement.
• Market Research: Staying informed about industry trends, competitor activities, and customer preferences to adjust sales strategies accordingly.
• Collaboration: Coordinating with other departments, such as marketing and product development, to align sales efforts with company objectives.
• Compliance: Ensuring that the sales team adheres to company policies, procedures and legal regulations.

Qualifications

• Bachelor’s Degree.
• Have extensive experience in Sales, with a proven track record of achieving and exceeding targets.
• Must have specific skills.
• Communication Skills: Excellent English verbal and written communication skills.
• Leadership Skills: Strong leadership and management skills, with the ability to motivate and inspire a sales team.
• Sales Expertise: In-depth knowledge of sales techniques, strategies and best practices.
• Customer Focus: A customer-centric approach with a commitment to delivering exceptional service.
• Analytical Skills: Ability to analyze sales data and make data-driven decisions.
• Computer Skills: Proficiency in using sales software tools.
• Problem-Solving: Strong problem-solving skills to address customer concerns and objections.
• Adaptability: Ability to adapt to changing market conditions and company strategies.