Job Description

Our client distributes computers, computer peripherals, software, IT systems, computer consumables and communication devices.

Main Responsibilities

• Being responsible for all day-to-day operational aspects of the e-commerce warehouse operations.
• Receiving, stocking and distribution of both incoming and outgoing goods. Control goods movement, goods receipt, put away, and dispatch activities in the warehouse.
• Coordinating and working closely with key accounts and related teams to align on the operational plans to ensure successful execution of fulfilment, orders and processes to accommodate client needs and requests.
• Respond to troubleshoot, and resolve daily receiving, fulfillment, and delivery issues, piecing together the end-to-end story to identify root causes and see cases through to resolution.
• To issue the report based on the assignment. Timely submission or updating of reports assigned.
• Support processes to ensure all aspects of the E-Commerce warehouse operations run smoothly.
• Perform any other roles or duties assigned by the Senior Manager, Operations, which is deemed reasonable, practical and logical.

Qualifications / Screening Criteria

• At least 1 year of experience in Operations, E-Commerce, fulfilment, Supply Chain, Warehouse or any related fields.
• Well-organized and good follow-up skills.
• Able to create and maintain professional relationships with customers and fulfilment partners.
• Basic English skills including reading, writing, and speaking.
• Familiar with PC Microsoft Office (Word and Excel are a must).