Job Description
More than just a recruitment company. At PRTR, we have been a part of our customer's success for 30 years as their total HR solutions partner. With 550 dedicated professionals and over 15,000 outsourced staff, we will continue to carry out our mission to develop a better career, a better life, and a better society, and thrive to become the No.1 people solutions organization in Southeast Asia.
Responsibilities
- Coordinating refund/reissue/issue processes.
- Making reservations or processing refunds for customers through systems.
- Impressing the customers with your active initiative and willingness to solve customer problems.
Qualifications
- Bachelor's degree in a related field.
- Minimum of 2 years experience in ticket reservation.
- Good command of English.
- Able to use ticket booking software systems such as Galileo, Sabre, or Amadeus.
- Strong interpersonal skills, honesty, and service mind.
- Able to work under pressure environments.
- Strong negotiation skills, excellent communication, and problem-solving abilities.
- Possess basic computer skills such as Word, Excel, PowerPoint, and internet usage.
- Work as a shift Can work on a holiday.
Benefits
- Variable bonus
- Health insurance (OPD & IPD)
- Provident Fund
- Vacation days
- Annual health check-up
- Work Schedule: 6 days a week