Job Description

More than just a recruitment company. At PRTR, we have been a part of our customer's success for 30 years as their total HR solutions partner. With 550 dedicated professionals and over 15,000 outsourced staff, we will continue to carry out our mission to develop a better career, a better life, and a better society, and thrive to become the No.1 people solutions organization in Southeast Asia.

Key Responsibilities:

• Overseeing the operational efficiency and effectiveness of IT functions within the market.
• Serving as the deputy and backup for the Business Relationship Manager (BRM).
• Managing IT capabilities across the market while driving IT planning and organizational transformation.
• Leading IT Planning, Governance, Portfolio and Performance Management, Capability Building, Workforce Planning, Vendor Management, and IT Operating Model Maturity.
• Ensuring high operational quality by implementing best practices in processes, compliance, and crisis management.
• Aligning IT strategy and governance to ensure the organization is both effective and efficient in execution.
• Overseeing shared IT capabilities within the market, including IT Project Management and IT Architecture.

Qualifications & Experience:

• Bachelor’s or Master’s degree in Business Administration, IT, or a related field or equivalent professional experience.
• At least 15 years of experience in IT and business/industry.
• Minimum of 3 years in IT leadership with end-to-end IT experience.
• Proven ability to manage cross-functional teams or projects and engage senior management and key stakeholders.
• Strong understanding of agile and iterative product development methodologies, including design thinking and lean start-up principles.
• Expertise in customer journey creation, competitive analysis, and focus group management.
• Excellent communication skills across all levels of an organization, with fluency in English.
• Experience working in a global environment and collaborating with virtual teams is preferred.