Job Description
Our client is a leading global information and communications technology (ICT) infrastructure and smart devices provider.
Job Description
- Being responsible for monitoring network surveillance (shift work).
- Handling alarm monitoring, filtering, and analysis.
- Performing first-level troubleshooting.
- Preparing and submitting reports.
- Dispatching work orders and following up until closure.
Job Requirements
- Strong, motivated, responsible, and proactive personality.
- Customer-focused with good communication skills.
- Good command of English, both spoken and written.
- Willingness to work in shifts.
- Theoretical knowledge of 2G/3G/4G/5G network architecture.
- Theoretical knowledge of transmission types, including microwave, optical fibre, and copper cables.