Job title: Partner Reconciliation Specialist
Job type: Contract
Emp type: Full-time
Industry: Online & E-commerce
Expertise: Accounting/ Finance/ Audit Administration
Pay interval: Hourly
Pay rate: Negotiable
Location: Huay Kwang, Bangkok
Job published: 2021-07-22
Job ID: 95599
Contact name: Phaitaya Paukpipat

Job Description

Our client is a Food Delivery company.

Key Responsibilities:
  • Working on reconciliation and resolving payment discrepancies or refund cases with an analytical mindset.
  • Analyzing challenging queries from partners and provide relevant payment-related information through emails and phone calls.
  • Actively following up with cross-functional teams regarding the queries and cases.
  • Preparing an excel report for processing refund.
  • Being a contact point for commercial teams for billing, payment, and reconciliation matters with timely and professional communication.
  • Identifying process and policy improvements.
  • Performing others as assigned.

Qualifications:

  • Bachelor’s in Accounting and Finance or related fields.
  • Minimum 2-3 years of working experience in finance operations/client-facing jobs especially online platform business.
  • Strong communication skills, service-minded, and a sense of urgency.
  • Good command of English.
  • Proficient in MS Excel skills.
  • An audit background is preferred.
  • Able to work under pressure.