Job title: Presales Engineer (Bangna)
Job type: Permanent
Emp type: Full-time
Industry: Information Technology (IT)
Expertise: Information Technology (IT)
Salary type: Annual
Salary: Negotiable
Location: Bangkok
Job published: 2021-06-14
Job ID: 90514
Contact name: Phattranuch Dista
Phone number: 027160000

Job Description

Our client is an IT Solution company and is Cisco's partner. They specialize in Cisco Contact Center solution, Network, IT Solution, etc.

Job Descriptions:

  • Presenting a solution to customers (No sale target).
  • Cooperating with vendor/partner.
  • Preparing the equipment, component, and site preparation for product demonstration process with knowledge and technical consultant to pre-sale and sale.
  • Giving technical support to the pre-sale, sale on clarifications pertaining to customer queries on the products.
  • Preparing and implementing projects and ensuring timely execution.
  • Coordinating with the customer, relevant authorities, M&E contractors, project partners, and all other parties involved in the project to ensure smooth implementation.
  • Preparing and compiling customers' data files for submission upon project commissioning.
  • Conducting training to the customer before the cut-over of the systems if necessary.
  • Servicing to customers within the service policy and service mind.
  • Being responsible for preventive maintenance service.
  • Coordinating with the team to resolve all issues within the required timeframe.
  • Recommending appropriate changes to all policies and procedures.
  • Providing required coaching to the team.
  • Helping in the support team to solve Cisco case within time-line (Second priority)

Qualifications:

  • Thai Nationality, Age not over 38 years old.
  • Bachelor's Degree/Master's Degree in IT/ Computer Science Engineer, Computer Engineer, or related field.
  • 3-5 years of work experience in Presale, System Engineer, VMware Enterprise, Window Server, Implementation, Technical Support and Troubleshooting of Windows Server, Virtual Machine, Linux Products.
  • VM/ CCNA/CCNP/ MCSA/MCSE Certified in enterprise scale.
  • Good Presentation, Communication, and good personality.
  • Able to work on any critical situation and time pressure.
  • Command of English (Communicate level).