Job title: Customer Relations Manager (English & Japanese speaking)
Job type: Permanent
Emp type: Full-time
Industry: Industrial Products
Expertise: Customer Services
Salary type: Monthly
Salary from: THB ฿55,000.00
Salary to: THB ฿65,000.00
Location: Chonburi
Job published: 2020-05-20
Job ID: 86970
Contact name: Phongsak Pansakun, Wiraphan Nimsawangkul
Phone number: 038-494-700

Job Description

Responsibilities:

  • Building and maintaining relationships with customers; mainly Japanese customers, including developing the customer relations strategy.
  • Being the window person in relation to complaints, and escalating the issues appropriately.
  • Working with the internal teams; Marketing and Engineering, to satisfy the customer’s needs.
  • Operating tasks within the approved budget.

Qualifications:

  • Degree or higher in Business Administration, Marketing, or relevant.
  • Good communication skills in both English (TOEIC score of over 500) and Japanese (N2).
  • Working experience in customer services or sales is an advantage.
  • Ability to work well with others and lead a team.
  • Strategic thinker with the ability to analyze and solve problems quickly.
  • Self-motivated, flexible, and multi-tasking skills.
  • Able to work in Chonburi.

Our client offers a competitive basic salary, a housing allowance, provident fund, group insurance, a fixed and variable bonus, and a five day working week.

Reference Code: CM1212205