Job title: Assistant Customer Support Engineer
Job type: Permanent
Emp type: Full-time
Industry: Industrial Products
Salary type: Monthly
Salary from: THB ฿18,000.00
Salary to: THB ฿20,000.00
Location: Bangkok
Job published: 2020-01-27
Job ID: 84126
Contact name: Natrapee Sritaweepan, Thanavath Setkit

Job Description

Job Description:

  • Helping customers solve technical issues.
  • Communicating with Technical Support in Singapore/Europe.
  • Answering questions from customers and prospective customers about the features and capabilities.
  • Developing customer-facing documentation for our website on an as-needed basis.
  • Communicating customer needs and wishes to our development and engineering staff.
  • Performing various other duties as assigned.

Qualifications:

  • Bachelor Degree with Mechanical or Electronics Engineering.
  • 2-3 years previous experience in a technical support role.
  • Excellent understanding of technical fundamentals.
  • A good listener, and the ability to understand customer problems and questions, and to help them solve their issue.
  • Strong communication skills.
  • New graduates are welcome to apply.