Job title: Presales Engineer
Job type: Permanent
Emp type: Full-time
Industry: Telecommunication
Expertise: Information Technology (IT) Sales/ Business Development
Skills: Messaging Platform Presales Engineer
Salary type: Monthly
Salary: Negotiable
Job published: 2019-12-02
Job ID: 82919
Contact name: Kanueng Noppornpitak
Phone number: 090 880 3531

Job Description

Responsibilities:

  • Providing exceptional customer experience.
  • Assisting customers’ technical requests and taking care of any technical issues.
  • Being responsible for route and billing setup/account and route adjustments.
  • Setting up of new services (PaaS, SaaS).
  • Conducting a complete solution design documents, including process flows.
  • Serving as a pre-sales resource by supporting the primary sales representative in the discovery process, evaluating business needs to identify the appropriate value position to win the opportunity.
  • Dispatching issues to Core Network Team and Enterprise Support.
  • Helping with the launch of campaigns for assigned customers.

Qualifications:

  • Minimum 3 years of experience in the Software Industry or IT industry in multinational companies or start-ups.
  • Successful career track record with proven results in achieving technical goals or overcoming technical issues/challenges.
  • Bachelor’s or Masters’ Degree in an IT field.
  • Experience in Technical Presale Concultant role or similar.
  • Good understanding and experience with API and Mobile networks.
  • Advanced Excel skills.