Job title: Customer Success Manager (Nothern)
Job type: Permanent
Emp type: Full-time
Industry: Jewelry
Functional Expertise: Engineering/ Manufacturing production
Skills: project management
Salary type: Monthly
Salary: Negotiable
Location: Lamphun, Thailand
Job published: 2023-05-26
Job ID: 111269
Contact name: Komsan Lekpetch

Job Description

More than just a recruitment company. At PRTR, we have been a part of our customer's success for 30 years as their total HR solutions partner. With 550 dedicated professionals and over 15,000 outsourced staff, we will continue to carry out our mission to develop a better career, a better life, and a better society, and thrive to become the No.1 people solutions organization in Southeast Asia.

Job Description

  • Assuring the client of the highest quality for their products from the development stage up to the conclusion of production and client feedback.
  • Creating a quality approach that enables the business to achieve the level of quality that the consumer expects - through organization/communication/referential.
  • Being in charge of adhering strictly to the customer's quality standards, respecting the delivery of the finished product, and upholding the development delivery commitments made to the client.
  • Serving as the customer's initial point of efficient communication.
  • Providing customers weekly with papers such as purchase confirmation, production plans, and delivery trackers.
  • Presenting and promoting the company's image to clients and business associates.
  • Making sure customer interactions are proactive.
  • Working with a cross-departmental team to carry out initiatives


  • Age not over 40 years.
  • Has work experience in jewelry or related industries.
  • Strong in project management and customer support.
  • Fluent in English.
  • Being able to communicate in French is an advantage.
  • Able to work in Nothern, Thailand.