Job title: Engineer
Job type: Permanent
Emp type: Full-time
Industry: Health & Beauty
Expertise: Engineering/ Manufacturing production
Salary type: Monthly
Salary from: THB ฿18,000.00
Salary to: THB ฿20,000.00
Location: Bangkok, TH
Job published: 2023-01-31
Job ID: 108378
Contact name: Nattakitta Thongnoppakun
Phone number: +66901974772

Job Description

The company is a leading supplier of solutions and services for medication management, combining transport and pharmacy automation.

Job Responsibilities: 

To provide and perform customer support, periodic inspection, preventive maintenance, and repairs of equipment and systems.

  • Customer focus
    • Providing efficient quality service to customers with prompt service and response.
    • Performing periodic inspection and preventive maintenance of assigned equipment and systems installed at customer premises.
  • Technical/commercial knowledge
    • Attending to breakdowns of assigned customers within two hours upon receipt of a customer call.  If the Customer Support Engineering Assistant / Technician cannot participate in the breakdown immediately, he must inform his superior, either the Customer Support Engineer or the Customer Support Manager.
    • Maintaining and troubleshoots equipment or system failure.
    • Repairing or replacing faulty parts.
    • Maintaining a clean and safe working environment at workplace/customer premises.
    • Maintaining a proper record of service, repairs, or parts replaced in job sheets/maintenance checklists for each piece of equipment or system held at the site and in the office.
  • Teamwork and integrity
    • Submitting monthly maintenance reports and other necessary reports to the Customer Support Manager punctually.
    • Reporting any abnormality of the performance or diagnostic of the equipment, system, or workplace to the Customer Support Engineer for immediate action.
  • Communication
    • Maintaining cordial relations with customers and the general public.


  • Bachelor's degree in Engineering.
  • Experience as Service Engineer for at least 1 year.
  • Able to travel for work.