Job title: Senior HR Client Services Manager
Job type: Permanent
Emp type: Full-time
Industry: Consultancy
Expertise: Human Resources
Salary type: Monthly
Salary: Negotiable
Location: Krung Thep Maha Nakhon, TH
Job published: 2022-11-24
Job ID: 107084
Contact name: Nuttanun Traichestpada

Job Description

PRTR was established in 1990 and is an independent Thai / British joint venture company that based its operational and sales structure on its successful British partner. PRTR was originally established as a company providing permanent recruitment services and has since expanded to become a complete supplier of HR services. We are looking for a Senior HR Client Services Manager Position.  


Payroll process management (Payroll calculating, Attendance report, bonus, incentives, etc.)

  • Managing and assisting with day-to-day operations of the HR functions and duties.
  • Managing the payroll for outsourced employees.
  • Providing payroll information by answering questions and requests as to customer requires
  • Processing documentation and preparing reports relating to personnel activities to clients (Staffing, Orientation, performance evaluations).
  • Acting as the contact point for outsourced employees regarding welfare and other HR issues as well as handling employee relations at client sites.
  • Compiling and updating employee records (hard and soft copies).
  • Handling new hire orientation, preparation of materials, and onboarding program.

Project management (Outsourcing staff, Payroll service)

  • Handling project management and control issues related to outsourced employees.
  • Dealing with all manner of employee HR rules and regulations issues and requests.
  • Visiting clients to maintain good employee relationships and to promote good relationships with clients.
  • Supporting and advising clients on labor laws.
  • Working closely with the customer as a consultant and specialist on people issues.
  • Contributing to team effort by accomplishing related results as needed.
  • Executing HR projects as assigned by HR Client Services Manager.


  • Bachelors Degree in Human Resources Management, Psychology, or any related field
  • At least 7 years experience in HR with 3 years in the payroll management process.
  • Good knowledge of Thai Labor Law.
  • Proficient in MS Office (especially Excel)
  • Ability to manage and lead team members to excellent performance.
  • Must be a team player and highly organized.
  • Good command of spoken and written English
  • Strong problem-solving, interpersonal relations, follow-up, time management, and managerial skills.