Job title: Customer Service Officer - Market Research (Shopping Application)
Job type: Permanent
Emp type: Full-time
Industry: Consultancy
Expertise: Customer Services
Salary type: Annual
Salary from: THB ฿20,000.00
Salary to: THB ฿21,800.00
Location: Bangna, Bangkok
Job published: 2022-08-11
Job ID: 104424
Contact name: Nattha Siriwattanapiched
Phone number: 027160000

Job Description

Our client is a services company specializing in engaging with good customer service and improving the performances of businesses.

Responsibilities:

  • Reviewing the sources of customer feedback.
  • Handling seller social sentiment (Data Collection & Input into the template.
  • Being responsible for the Detractor/Promoter outbound calls for thematic deep dives.
  • Handling adhoc research study projects.
  • Assisting in the recruitment of the right respondent according to the screening criteria.

Qualification:

  • Bachelor’s Degree in any field.
  • Good command of English.
  • Ability to start working immediately.
  • Experience in market research 1 year up.